Benefits:

Free VIP Club Membership
Employee discounts
Paid time off
Training & development

Membership Sales Associate

(Full Time)

About QNTM

QNTM Fit Life is Nashville’s premium fitness destination. With our growing downtown/Gulch community, we provide a one of a kind 24-hour fully staffed facility. Taking care of our members is our #1 priority. We are looking to add dedicated gym and healthy lifestyle enthusiasts to our QNTM Membership Team. If you are looking for a great opportunity with full time perks like a complimentary gym membership and access to our QNTM events in and outside the gym, then QNTM is where you want to be.

Job Summary

Our Membership Sales & Service Associate is responsible for membership sales, member service and retention efforts, club engagement, interdepartmental support, as well as ongoing member relations. With your drive and expertise, we seek to retain and grow our membership in 2024 and help more people live a fit life.

Duties & Responsibilities

Primary customer service representative for incoming prospect and member correspondence
Serve as a sales and customer service contact for prospective members, including welcoming guests, facility tours, lead conversion, membership sales, member onboarding, and ongoing member engagement
Achievement of monthly Membership goals
Assist with sales efforts, promotions, and events
Perform member cancellation, retention, and assistance services
Additional duties as needed
Must be available to work weekends

Required Knowledge & Skills

Excellent customer service skills
Ability to multi-task and prioritize in a fast-paced environment
Proficient in Microsoft Office
Must be highly motivated & organized
Excellent communication and interpersonal skills
Ability to resolve discrepancies

Required Education, Experience, and Education

Demonstrated Sales Experience
Demonstrated Customer Service Experience
2 years of health club and/or hospitality experience (preferred)
CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)
Associates Degree or higher

Compensación: $55,000.00 - $70,000.00 per year

Life is about getting just as much out as you’re putting in. What’s your Fit? QNTM is so much more than a gym… it’s a lifestyle. From state-of-the-art facilities and classes, to recovery and revitalization options to help you take care of yourself post-sweat-sesh, this is a lifestyle by every sense of the word.

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